Onboarding

How onboarding works.

Four steps from first message to first deposit. It starts on Telegram, a person reads what you send, and you hear back in [x] business days.

First answer on Telegram in [x hours]

The process

Four steps from first message to first deposit.

Every merchant is assessed on current and projected volumes and on complaint rate. No automated rejections.

Step 1

Tell us about your business

On Telegram: what you run, licence (if any), target markets, monthly volume, current PSP.

Step 2

Underwriting

Volumes (FTD, STD, retention) and complaint rate reviewed by people. Decision in [x] business days from complete documents.

Step 3

Integration

Through your existing cashier or platform, or by API. Most merchants switch on without new development.

Step 4

Go live

First deposits routed across acquirers; settlement on [T+X] to [bank and currencies: confirm]; support on Telegram, 24/7.

Documents

What underwriting asks for.

The cleaner the pack, the faster the decision. Send the files on Telegram once we have talked.

  • Licence, if you hold one
  • Company registration and ownership documents
  • Processing history for the last [X] months
  • A website with terms, refund and privacy pages
  • [Remaining items from the underwriting checklist]

Ready when you are.

Send the five lines on Telegram and a person answers.

Message us on Telegram